Legal Documents

Junlee Terms and Conditions – Complete Guide to Usage Rules

Please read these Terms and Conditions carefully before using the Junlee platform. All rules covering account registration, bonuses, payments, and responsible gaming are detailed here.

Last updated: January 2026 Language: English
Fair Use Policy

Junlee operates with full transparency. Every rule applies equally to all users.

Age verification is mandatory.

No one under the age of 18 is permitted to use Junlee. Age is verified at the time of registration.

Data Security Guaranteed

Your personal information is kept strictly confidential and is never shared with third parties.

Clear Payment Policy

All rules regarding deposits, withdrawals, and bonuses are clearly stated. There are no hidden charges.

Responsible Gaming

Set your own entertainment limits. Junlee gives you the tools to play safely.

Regular Updates

You will be notified in advance of any changes to the Terms and Conditions. Transparency is our policy.

Junlee Terms and Conditions

These Terms and Conditions apply to your use of the Junlee platform (junlee.app). By creating an account or using the platform, you are considered to have accepted these terms. Please read them carefully before you begin.

1. General Terms and Conditions

Junlee is an online gaming and Sports Betting platform serving users in Bangladesh and other countries. These Terms and Conditions constitute a legally binding agreement between Junlee and its users.

By using the Junlee platform, you agree to these Terms and Conditions. If you do not accept any of the terms, please discontinue use of the platform.

Junlee reserves the right to amend these Terms and Conditions at any time. Users will be notified in advance, and the updated version will be published on the platform.

Please note: These terms have been published in a clear and accessible language because we want you to understand and agree to everything fully. If you have any questions, please reach out to our support team.

2. Account Register

To open an account with Junlee, you must provide accurate and complete information. Registering with false or misleading details is strictly prohibited, and any such account may be closed at any time.

Each person may register only one account. If multiple accounts are found to be operated by the same individual, all accounts will be permanently closed and any funds held may be forfeited.

  • A valid mobile number and email address must be provided at the time of registration.
  • Keeping your account password confidential is solely your responsibility.
  • If you notice any suspicious activity on your account, contact our support team immediately.
  • Junlee may request identity verification documents at any time.

3. Age & Eligibility

Junlee is strictly for users aged 18 and above. Anyone under 18 is not permitted to use the platform — this is one of our most strictly enforced rules.

Junlee is not available in countries or regions where online gaming is prohibited by law. Users are solely responsible for ensuring compliance with their local laws.

Warning: Use of Junlee by minors is strictly prohibited. Any account that fails age verification will be closed immediately.

4. Deposits & Payments

Junlee supports multiple payment methods for deposits, including mobile banking and e-wallets. Minimum and maximum deposit limits are clearly stated on the platform.

  • All payments must be made from your own account. Using another person's account is strictly prohibited.
  • Deposits are typically credited to your account within a few minutes.
  • If you experience delays due to technical issues, please contact support.
  • All deposit transactions are recorded and verifiable.
  • Accounts suspected of money laundering or illegal transactions may be temporarily suspended.

All payment transactions are processed through encrypted channels. Your financial information is fully secure.

5. Withdrawal Policy

Your account must be fully verified before you can withdraw winnings from Junlee. Withdrawal requests from unverified accounts will not be processed.

  • The minimum withdrawal amount is subject to the limits set on the platform.
  • Withdrawal requests are typically processed within 1–3 business days.
  • Withdrawals are generally processed back to the same payment method used for the deposit.
  • Unusual or suspicious withdrawal requests may be subject to additional verification.
  • Wagering requirements must be fulfilled before bonus funds can be withdrawn.

6. Bonuses & Promotions

Junlee offers a variety of bonuses and promotions. Each bonus comes with its own terms, so please read them carefully before opting in.

  • The welcome bonus is available to new users only and can be claimed once.
  • Bonus winnings cannot be withdrawn directly; the specified wagering requirements must be met first.
  • Any attempt to exploit bonuses through multiple accounts will result in all associated accounts being terminated.
  • Junlee reserves the right to modify or cancel any bonus offer at any time.
  • In any bonus-related dispute, Junlee's decision is final.

Full terms for each bonus are listed on the individual promotion page. Please read them before opting in.

7. Betting Rules

Certain rules must be followed when placing bets on Junlee. These rules exist to ensure fairness and transparency across the platform.

  • Once a bet has been confirmed, it cannot be changed or cancelled.
  • Bets placed at incorrect odds due to a technical error may be voided.
  • If an event is cancelled, the stake for that bet will be refunded.
  • If there is evidence of match-fixing related to any event, all bets on that event will be voided.
  • Bets placed during a system error or technical issue may be subject to review.

8. Prohibited Activities

The following actions are strictly prohibited on Junlee. Engaging in any of them may result in immediate account closure and forfeiture of any funds held:

  • Using the platform for money laundering or any other illicit financial activity.
  • Attempting to hack the system or exploit any vulnerabilities.
  • Placing bets using bots or automated software.
  • Unauthorized access to another user's account.
  • Creating multiple accounts using false information.
  • Using coordinated arbitrage strategies against the platform.

Warning: If fraudulent activity is detected, the relevant legal authorities may be notified.

9. Account Closure & Suspension

Junlee reserves the right to suspend or permanently close any account under the following circumstances:

  • Violation of these Terms and Conditions.
  • Providing false or incomplete information.
  • If the account has been inactive for an extended period (12 months or more).
  • Failure to respond to an identity verification request.
  • The user has requested self-exclusion.

Users are generally notified before an account is closed; however, in cases of serious violations, closure may occur without prior notice.

10. Responsible Gaming

Responsible gaming is Junlee's top priority. We believe gaming should be a source of entertainment, not addiction.

  • Each user can set their own daily, weekly, and monthly betting limits.
  • You can take a break or use self-exclusion whenever you need it.
  • If you notice signs of gaming addiction, please reach out to our support team.
  • If a family member is showing signs of addiction, please let us know and we will provide the necessary support.

For more information on responsible gaming, visit our Responsible Gaming View Page.

11. Privacy & Data Protection

Protecting your personal data is Junlee's responsibility. We do not sell or transfer your information to any third party.

  • Information provided at registration is used solely for account management and verification purposes.
  • Information may be shared with the relevant authorities when required by law.
  • This platform uses cookies to improve the user experience.

To read our full Privacy Policy Privacy Policy View Page.

12. Changes & Dispute Resolution

Junlee may update these Terms and Conditions at any time. Users will be notified via email or through the platform before any changes take effect.

For any dispute or complaint, please contact our customer support first. We make every effort to resolve issues quickly and fairly.

  • An initial response will be provided within 7 business days of receiving your complaint.
  • Complex disputes may take up to 30 days to resolve.
  • Junlee's decision shall be considered final in all disputes.

For any questions or complaints, please reach out to our support team: [email protected]

Frequently Asked Questions about Terms and Conditions

Find answers to the most frequently asked questions here.

Yes, Junlee may update these Terms and Conditions when necessary. Users will be notified of any changes via email or through the platform beforehand. Continued use of the platform after an update constitutes acceptance of the revised terms.

No. Each person may operate only one account. If multiple accounts are detected, all of them will be closed and any bonuses may be forfeited.

No, bonus funds cannot be withdrawn directly. Each bonus has a wagering requirement that must be met before a withdrawal can be made. Full details are available on the relevant promotion page.

Yes, any user can contact support to temporarily or permanently close their account. This option is always available as part of our responsible gaming commitment.

For any issues or complaints, contact our 24/7 customer support via live chat or email. An initial response will be provided within 7 business days of the complaint being submitted.

Withdrawal requests typically take 1-3 business days to process. However, fully verified accounts may be processed faster. Contact support if you experience any delays.

Read the Terms? Now join Junlee.

Start gaming safely by agreeing to our Terms and Conditions. New members are eligible for a special welcome bonus.

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