Legal Documents

Junlee Privacy Policy – Complete Details on How Your Data Is Protected

Your privacy is our top priority at Junlee. This page clearly explains how your personal information is collected, where it is used, and how it is kept safe.

Last updated: January 2026 Language: English Applicable: Bangladesh

How We Protect Your Information

The key pillars of Junlee's privacy policy at a glance

Encrypted Protection

All your data is protected with SSL encryption. Third parties can never access your information.

No Data Selling

Junlee never sells your personal information or transfers it to advertisers.

User controls

You can request to view, correct, or delete your information at any time.

Secure Data Storage

Industry-standard security practices are followed for data storage. Regular security audits are conducted.

Transparent policy

No hidden terms. Everything we do and don't do is stated clearly in this policy.

Notice of Changes

You will be notified in advance of any changes to the Privacy Policy. No surprises.

Active policy Effective: January 2026

1. Introduction & Applicability

Junlee is an online gaming and betting platform for users in Bangladesh. We believe your personal data belongs to you. Junlee's privacy policy explains what information we collect, why we collect it, and how we keep it secure.

This Privacy Policy applies to all users of the junlee.app website and the Junlee mobile application. By registering on our platform, you confirm that you have read and agreed to this Privacy Policy.

Junlee's privacy policy has been developed in accordance with international data protection standards. We handle your information with full transparency and leave no room for ambiguity.

This policy is written in English to ensure all users in Bangladesh can easily understand it.

2. What Information We Collect

Junlee collects two types of information — what you provide directly, and what is gathered automatically through your use of the platform.

Data Type Example Reason for collection
Identifying Information Name, date of birth, national ID Identity Verification & Age Confirmation
Contact information Mobile number, email address Account management and notifications
Financial Information Mobile banking number, transaction history Payment Processing & Fraud Prevention
Technical Information IP address, device type, browser Security & Experience Improvement
Activity Information Betting history, login times, preferences Service Improvement & Responsible Gaming

We only collect information that is genuinely necessary to provide our services. We never ask for more than we need.

3. How Information Is Collected

Junlee collects your information in several ways. You have the right to know about each method:

  • Registration Form: When you open an account with Junlee, you provide information directly.
  • Identity Verification Process: During KYC (Know Your Customer) verification, images or details from your identity documents may be collected.
  • Payment Transactions: Payment details are automatically recorded when a deposit or withdrawal is made.
  • Cookies & Tracking Technologies: Technical information is collected through cookies and similar technologies while you use the website.
  • Customer Service Contact: When you contact support, a record of that conversation is kept.
  • Automatic logging: Every action on the platform is recorded in system logs for security purposes.

Junlee never collects your information without your permission. Your consent is obtained in every case.

4. Purpose of Data Use

Junlee uses the data it collects only for specific, legitimate purposes. We never use your information for anything you have not consented to.

  • Account management and identity verification: Keeping your account active and verifying your identity.
  • Payment Processing: Processing deposit and withdrawal transactions securely.
  • Customer Service Delivery: Providing fast and effective resolutions to your issues.
  • Security & Fraud Prevention: Detecting suspicious activity to keep your account secure.
  • Ensuring Responsible Gaming: Unusual betting patterns are identified so that support can be offered where needed.
  • Fulfilling legal obligations: Complying with applicable laws and regulations.
  • Service Development: Analyzing user behavior to improve and enhance the platform.
  • Promotional Communications: Letting you know about bonuses and offers, if you have given your consent.

You can unsubscribe from promotional emails or SMS messages at any time.

5. Sharing Information with Third Parties

Junlee does not sell your data. In limited circumstances, however, information may be shared with trusted third parties. Each case and its reason is outlined below:

  • Payment Processor: The necessary information is shared with the payment gateway to process deposit and withdrawal transactions.
  • Identity Verification Services: Your information is shared with authorized verification providers to complete the KYC process.
  • Technology Infrastructure: Limited data is shared with technology partners for cloud hosting and server management purposes.
  • Legal Authorities: Information may be disclosed to the relevant authorities in response to a court order or legal obligation.
  • Company Merger or Acquisition: You will be informed in advance in such situations.

All third parties are required to comply with Junlee's privacy standards and are bound by contractual agreement.

6. Cookie Policy

Junlee uses cookies on its website. Cookies are small text files stored in your browser that help improve your experience on the platform.

  • Essential Cookies: These are essential for the platform's core functionality. Without them, the site will not work properly.
  • Functional Cookies: These cookies are used to remember your preferences and settings.
  • Analytics Cookies: Used to analyze site usage; however, no personally identifiable information is included.
  • Security Cookies: Used to prevent fraud and cyberattacks.

You can manage or disable cookies through your browser settings, though doing so may affect the functionality of certain features.

7. Data Retention Period

Junlee does not store your data indefinitely. Each category of information has a defined retention period:

Data Type Retention period
Account Information For the duration of active account + 5 years
Financial Transaction Records 7 years (legal obligation)
Customer Service Conversations 3 years
Cookies & Session Data 30 days to 1 year
System logs 90 days
Identity Verification Documents As required by law

Once the retention period expires, data is securely deleted or anonymized in a way that cannot be recovered.

8. Your Rights

Under Junlee's privacy policy, you have several important rights that you can exercise at any time:

1
Right to Access Your Data

You can request to see what information we hold about you at any time.

2
Right to correction

If any of your information is inaccurate, you can request a correction.

3
Right to deletion

You may request deletion of your data under certain circumstances.

4
Right to Restrict Processing

You may request that the use of your data be restricted for specific purposes.

5
Right to Data Portability

You can request a copy of your information in a structured format.

6
Right to Object

You may object to the processing of your data for specific purposes.

To exercise these rights, please contact our support team: [email protected]

9. Children's Privacy

Junlee is strictly for individuals aged 18 and above. We do not knowingly collect information from minors.

If a minor is found to have used our platform or submitted any information, that data will be deleted and the account will be closed upon a guardian's request.

Protecting minors is a top priority for Junlee. Age verification is carried out at the point of registration.

10. Security Measures

Junlee uses industry-standard security technologies and practices to protect your data. The core components of our security framework are:

  • SSL/TLS Encryption: All data transmissions are protected with 256-bit encryption.
  • Database Encryption: Stored data is also kept in an encrypted state.
  • Firewall & Intrusion Detection: An advanced firewall system is active to prevent unauthorized access.
  • Two-Factor Authentication: Additional verification is required for sensitive actions.
  • Regular Security Audits: Regular security audits are conducted by independent third-party experts.
  • Staff Training: All Junlee staff receive regular training on data protection.
  • Access Controls: Only authorized personnel are permitted to access data on a need-to-know basis.

Please keep in mind that 100% security on the internet cannot be guaranteed. It is important to keep your password safe and report any suspicious activity to us immediately.

If you notice any suspicious activity on your account, contact support immediately.

11. Policy Changes

Junlee may update this privacy policy when necessary. If significant changes are made, we will notify you through the following methods:

  • A notice will be sent to your registered email address.
  • A notification will be displayed when you log in to the platform.
  • The date of any changes will be updated on the website's Privacy Policy page.

Continued use of the platform after any changes are made will be considered acceptance of the updated policy. If you do not agree to the new policy, you may request that your account be closed.

Minor updates such as spelling corrections or clarifications may be applied without a separate notice.

12. Contact

If you have any questions about this Privacy Policy or wish to exercise your rights, please get in touch with us:

  • Email: [email protected]
  • Live Chat: Available 24/7 on the website or app
  • Customer Service: Daily from 9:00 AM to 11:00 PM

We aim to respond within 30 business days of receiving your request. Complex matters may take a little longer, but we will keep you updated on the progress.

Your privacy matters to us. We are always ready to help with any concerns.

General Privacy Questions

Questions Our Users Frequently Ask

No, Junlee never sells your personal information. We only share limited data with third parties as needed to provide our services — such as payment processors or identity verification providers — and each of them is contractually bound to uphold our privacy standards.

After account closure, certain information must be retained for a defined period due to legal obligations, particularly records of financial transactions. Once that period ends, the data is securely deleted. See our data retention policy for full details.

Your mobile number is used solely for account-related communications, security verification, and promotional messages where you have given consent. It is never used for third-party advertising.

Yes, absolutely. You can update certain information directly from your profile. To view or correct other details, please submit a request to our support team. We will respond within 30 business days.

Junlee uses SSL encryption, firewalls, regular security audits, and strict access controls. Our security measures meet international standards. That said, please keep your password safe and report anything suspicious to us right away.

For significant changes, a notice will be sent to your registered email and a notification will be displayed on the platform. The date of the latest update will always be shown on this page.

Start Gaming Safely at Junlee

Your privacy is fully protected. Register with Junlee and enjoy a thrilling gaming experience.

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