Gaming is for fun, not for relieving stress or solving financial problems. At Junlee, we believe responsible play is the best play. We are always here to support you.
We do more than provide games — your mental and financial wellbeing is our responsibility too
Junlee carries out strict age verification at registration. No one under 18 is permitted to use the platform — this is a non-negotiable rule.
Set daily, weekly, or monthly deposit and betting limits. Play only within what you're comfortable with — nothing more.
Feel like you need to step back? Use Junlee's cooling-off feature to temporarily suspend your account for a set period.
If you feel you're losing control over your playing habits, you can self-exclude and have your account fully suspended for anywhere between 3 months and 5 years.
After a set period of play, Junlee will automatically remind you how long you've been playing and how much BDT you've spent.
Our responsible gaming team is always here for you. Reach out to support with any concerns — full confidentiality is guaranteed.
Responsible play means treating gaming as a form of entertainment — not as a source of income or a way to solve problems. At Junlee, we believe that when every player stays within their limits, gaming can be a genuinely enjoyable experience.
Online gaming is growing fast in Bangladesh, and so is the risk of uncontrolled betting. That's why Junlee has made responsible gaming a core part of our platform from day one. We want you to play and enjoy — but always stay in control of your own life.
Responsible play comes down to three things: set a budget and stick to it, keep to your time limits, and never chase your losses with bigger bets. Follow these three rules and gaming will remain a positive part of your life.
Keep in mind: Gaming is purely for entertainment. No one can guarantee you will recover money you have lost. Only play with what you can comfortably afford to lose.
Gaming addiction does not happen overnight. Habits shift gradually until they spiral out of control. If you notice any of the signs below in yourself or someone you know, it is time to take them seriously.
If you notice two or more of the signs above — in yourself or someone you know — contact our support team right away. Asking for help is not a weakness; it takes courage.
Junlee offers a range of powerful tools to help you set limits on your own terms. Using them makes responsible play much easier.
| Limit Type | Description | Time Limit | Status |
|---|---|---|---|
| Deposit limit | Maximum deposit allowed within a selected period | Daily / Weekly / Monthly | Active |
| Betting Limits | Control your total wagering amount | Daily / Weekly / Monthly | Active |
| Loss Limit | Auto-stop when you reach a set loss amount | Daily / Weekly / Monthly | Active |
| Session Time Limit | Set a limit on how long you can play in a single session | Per session | Optional |
| Cooling Off | Temporary break from 1 day up to 6 weeks | Selected Duration | On request |
| Self-Exclusion | Full suspension from 3 months up to 5 years | Long-term | On request |
Limits take effect immediately once set. You can lower a limit right away, but increasing one requires a 7-day waiting period — this is in place to protect you.
If you find it hard to stick to limits on your own, Junlee's self-exclusion program is here to help. Once enrolled, your account will be completely locked for the duration you choose.
Self-exclusion is completely confidential. No one you know will find out — only you and Junlee's support team will be aware.
To start self-exclusion, contact our support team or apply directly from your account settings. Our team will complete the process within 24 hours.
Answer the following questions honestly. If most of your answers are "Yes," consider reaching out for support.
In the past month, have you spent more time or money on betting than you originally planned?
Have you ever lied to or hidden your betting activity from family or friends?
Have you ever chased your losses with bigger bets, only for things to get worse?
Do you feel restless, irritable, or depressed when you are not gaming?
Are you prioritizing gaming over work, studies, or family responsibilities?
Are you funding your gaming with borrowed money, your savings, or by skipping essential expenses?
If three or more of your answers are "Yes," please contact our support team right now. We will help you without judgment and in complete confidence.
Gaming risk can be broken down into three levels. Identify where you stand and take the appropriate steps.
Playing within your budget, staying calm after a loss, and making time for family — that's healthy gaming.
You occasionally go over budget or chase losses with bigger bets — stay cautious.
Borrowing to bet, hiding it from family, losing focus at work — get help now.
Junlee strictly prohibits gaming by anyone under the age of 18. We urge parents and guardians with children at home to follow the precautions listed below.
If you suspect a minor is using our platform, contact our support team immediately. We will take swift action and close the account.
National ID verification is mandatory when registering with Junlee. This prevents underage users from opening an account.
Our responsible gaming team is available 7 days a week from 9 AM to 11 PM to help you.
Make your gaming experience safer in just a few steps
Log in to your Junlee account and go to your profile settings. Look for the "Responsible Gaming" option.
Deposits, bets, losses, or session time — choose the type of limit that suits your needs.
Enter the amount you are comfortable with for whichever timeframe you choose — daily, weekly, or monthly.
Once confirmed, your limit will take effect immediately. Enjoy your gaming experience safely and with peace of mind.
Questions our users ask most often
Your safety is our responsibility at Junlee. Register today and enjoy betting in a secure gaming environment.
For users aged 18 and above only. Please play responsibly.